Returns & Exchanges
At Bdellium Tools, we want you to be completely satisfied with your professional beauty tools. If you are not happy with your purchase, we accept returns on unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the specific items you wish to return to receive a Return Authorization.
Pack Your Items
Securely place the unused brushes or tools in their original professional packaging to ensure they are protected during transit.
Ship the Package
Affix the provided shipping label and drop your package off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our warehouse inspects the returned tools, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing